Terell Reynolds
IT & Network Support Specialist
I support enterprise IT infrastructure and network systems for 4,000+ clients across healthcare, corporate, and SMB environments. Currently at Jivetel Communications, where I manage cloud PBX systems and TCP/IP networking (VLANs, routing/switching, QoS), using Wireshark and VOIPmonitor for PCAP-level diagnostics.
I also build software: browser extensions, automations, and AI-assisted tools that push the same troubleshooting mindset into working products. Three are published on the Chrome Web Store. I run a homelab on Docker, Pi-hole DNS, and self-hosted monitoring to keep those skills sharp outside work hours.
Through my startup TK Technology I design, build, and host custom websites for small businesses, alongside managed hosting and technical support.
Outside of tech I'm a sports fan —
Projects
Ten shipped things — tap any one to open it.
Push.Full-Stack App
Cross-platform Flutter app for tracking daily pushup goals and streaks, backed by Firebase/Firestore for anonymous, sync-everywhere data with full offline persistence. Ships as an installable PWA on the web from the same Dart codebase that targets Android and iOS.
- Anonymous auth with Firestore sync across web, iOS, and Android
- Offline-first with streak tracking and animated stats/history
- Installable PWA with a dark-first Vercel/Geist design system
Flutter · Dart · Firebase · Firestore · Riverpod
Speech2TextHomelab
Public, edge-shielded Speech-to-Text web platform hosted locally on a Raspberry Pi homelab, proxying audio to Google Cloud's Speech-to-Text v2 (chirp_2) model with zero open router ports. Multi-tier edge defense combines Cloudflare Zero Trust Tunnels, Turnstile bot verification, sliding-window rate limiting, and async concurrency controls to protect hardware and eliminate Denial of Wallet risks.
- Zero-inbound-port edge networking via outbound Cloudflare Zero Trust QUIC tunnel
- Denial-of-Wallet defense via Cloudflare Turnstile bot verification and sliding-window IP rate limiting
- Hardware protection via asyncio concurrency semaphores, FFmpeg audio chunking, and ARM Docker builds
Python · FastAPI · React 18 · Google Cloud Speech-to-Text v2 · Cloudflare Zero Trust · Docker · FFmpeg
DebunkedChrome Extension
Published AI fact-checking Chrome extension that analyzes online articles claim-by-claim, searches the web for corroborating sources, and returns clear verdicts with citations. Built to turn misinformation review into a fast browser-native workflow.
- Claim-by-claim analysis with transparent verdicts
- Real-time web search and cited sources
- Deployed publicly on the Chrome Web Store
Manifest V3 · AI fact-checking · Web search · Source citations
GhostPadChrome Extension
Privacy-first notepad extension built on session-only storage, so notes are gone the moment the browser closes. Client-side AES encryption with zero server dependencies. Published on the Chrome Web Store with a 5-star rating.
- Auto-delete on browser close for full data ephemerality
- Password protection and client-side encryption
- Multiple tabs, reminders, and unlimited notes
JavaScript · Manifest V3 · Session storage · Encryption
TL;DR Article SummarizerChrome Extension
AI-powered Chrome extension that condenses long articles down to their key points via Meta Llama 3.3 70B. Full-stack: a Node.js/Express backend with intelligent caching that cut API costs by roughly 60%. Published and actively maintained.
- AI summarization backed by Meta Llama 3.3 70B
- Response caching and keyboard shortcuts
- Published on the Chrome Web Store
Node.js · Express · Manifest V3 · Meta Llama 3.3 70B
LatencyMonitorHomelab
Open-source network monitoring platform for my homelab, giving real-time visibility across 50+ device types. Python/Flask backend with health scoring and Discord webhooks for instant alerting when devices go down or degrade.
- Health scoring across mixed device types
- Interactive network topology visualization
- Real-time Discord alerts and notifications
Python · Flask · Docker · WebSocket · Discord API
Nexus MCP ServerHomelab
Universal Model Context Protocol server that exposes homelab tooling to AI clients over a single HTTP transport, with a shared browser-automation bridge running against a Raspberry Pi node.
- Universal MCP protocol implementation
- Shared singleton bridge across concurrent sessions
- WebSocket-based real-time communication
Node.js · MCP Protocol · WebSocket · systemd
CyphorMessengerHomelab
Self-hosted messaging platform built to explore real-time systems and security design. AES-256 end-to-end encryption over a Docker-based microservices architecture with Redis pub/sub and PostgreSQL.
- End-to-end encryption with AES-256-CBC
- Real-time messaging over WebSockets
- Dockerized microservices for self-hosted deployment
React 18 · Node.js · PostgreSQL · Redis · Socket.IO · Docker
Private codebase
ClipboardHomelab
Universal clipboard for syncing text and files across devices on the local network. Dockerized Node.js app with real-time updates and 100MB upload support, self-hosted in the homelab.
- Cross-device clipboard synchronization
- File sharing up to 100MB
- Dockerized behind Nginx for easy deployment
Node.js · Express · Docker · Nginx · Multer
Self-hosted, private
CyphorLog PlatformArchived
Centralized logging and monitoring platform for homelab infrastructure — real-time log aggregation, search, and visualization across distributed systems. Retired in favor of lighter-weight monitoring; source kept.
- Centralized log aggregation
- Real-time monitoring dashboard
- Advanced search and filtering
Node.js · React · Log analysis · Real-time
Private codebase
Experience
Technical Support Specialist / VoIP Systems Specialist Mar 2023 — Present
Jivetel Communications
- Design, build, and manage enterprise cloud PBX systems with complex routing configurations serving healthcare facilities
- Expert-level programming and configuration of VoIP phones (Yealink, Polycom, Grandstream), gateways, paging adapters (Fanvil), and specialized devices (Algo, CyberData)
- Advanced PCAP analysis and QoS optimization using VOIPmonitor and Wireshark
- SSH and remote troubleshooting across healthcare communication systems
- Translate root-cause findings into clear next steps for customers, vendors, and internal teams
VoIP · 3CX · Netsapiens · Wireshark · Linux · SSH
Desktop Support / Jr. Web & Application Developer Dec 2020 — Feb 2022
Carnival Bay LLC ("XplorePass")
- Managed user accounts and permissions in Active Directory and set up workstations
- Troubleshot software, hardware, and network connectivity issues across company systems
- Performed OS installations, upgrades, and patches while applying group policies for improved security
- Developed, tested, and designed mobile applications and optimized code performance
Active Directory · Windows · HTML/CSS · VS Code · Mobile Dev
Skills
- IT & Desktop Support
- Windows / macOS / Linux support, Active Directory, hardware & software troubleshooting, remote support (TeamViewer, AnyDesk, NinjaRMM), ticketing (ServiceNow, Jira), PowerShell & Bash scripting
- VoIP & Networking
- 3CX, Netsapiens, FreeSWITCH, SIP trunking, device programming (Yealink, Polycom, Grandstream), PCAP analysis (Wireshark, VOIPmonitor), TCP/IP, DNS, DHCP, VLANs, subnetting, firewall rules & ACLs, VPN (WireGuard, site-to-site & remote access), cloud networking (VPC, security groups, GCP/AWS)
- Development
- JavaScript / Node.js, React, Chrome extensions (Manifest V3), HTML, CSS, Express, Python / FastAPI / Flask, PHP, C++, SQL (PostgreSQL, MySQL), Socket.IO / WebSockets, Redis, REST APIs
- DevOps & Infrastructure
- Docker, Linux server administration, SSH / remote management, Nginx & reverse proxy, Cloudflare Zero Trust / Tunnels, cloud platforms (Render, AWS, GCP), Git / GitHub
- AI & Emerging Tech
- AI/ML integration (GPT, Claude, Gemini, Llama), prompt design & workflow automation, Hugging Face models, Model Context Protocol (MCP), real-time systems
Certifications
- Microsoft IT Support Specialist Professional Certificate — IT support fundamentals, troubleshooting, and infrastructure services
- Google AI Professional Certificate — AI fundamentals, applied AI workflows, and responsible implementation
- Google IT Support Professional Certificate — hardware, networking, system administration, security, and troubleshooting
TK Technology
My startup: custom websites, managed hosting, AI integration, and technical support for entrepreneurs and small businesses — bringing them the same systems thinking I use in enterprise support. Builds start at $149, backed by a gallery of 44 template designs.
It's also proof of ownership: I design the services, ship the sites, run the infrastructure behind them, and sell technical outcomes to real customers. tktechnology.org
Contact
Open to IT, network, cloud, VoIP, and AI integration roles. Reach me at TAReynolds725@gmail.com, or find me on GitHub and LinkedIn.